Privacy Policy

This Privacy Policy explains how AGRORIG LTD (“we”, “us”, “our”), a company registered in England and Wales under Company No. 16110491, collects, uses, stores, and protects your personal data when you visit our website agrorig.co.uk (“Website”) or engage with our services.

We are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

For the purposes of data protection law, AGRORIG LTD is the data controller. Our registered office is at C/O Word Consulting Ltd, Innovation Centre Medway, Maidstone Road, Chatham, Kent, ME5 9FD, United Kingdom.

We may collect and process the following personal data:

Information you provide to us

• Contact details: name, email address, telephone number, and company name when you submit a contact form, enquiry, or request a quote
• Machinery requirements: details about the type of machinery you are looking for, including brand, model, budget, and intended use
• Procurement details: information about machinery you wish to sell, including descriptions, condition, and location
• Correspondence: any information you provide when you communicate with us by email, telephone, or through our Website

Information collected automatically

• Technical data: IP address, browser type and version, operating system, device type, and screen resolution
• Usage data: pages visited, time spent on pages, referring website, and navigation paths through our Website

We use your personal data for the following purposes and on the following legal bases under the UK GDPR:

We do not sell your personal data to third parties. We may share your data with the following categories of recipients where necessary:

• Logistics and transport providers: to arrange delivery of machinery you have purchased
• Finance providers: if you request financing, we may share relevant details with third-party finance companies to facilitate your application
• Service providers: including our email service provider (Resend) for processing contact form submissions, and our website hosting provider (Vercel)
• Professional advisors: solicitors, accountants, or auditors where reasonably necessary
• Law enforcement or regulators: where required by law or to protect our legal rights

AGRORIG LTD has operations in the UK and Lithuania. Some of our service providers (such as our hosting and email providers) may process data outside the UK.

Where personal data is transferred outside the UK, we ensure that appropriate safeguards are in place as required by the UK GDPR. This may include transfers to countries that the UK Government has deemed to provide an adequate level of data protection, or the use of standard contractual clauses approved by the Information Commissioner's Office (ICO).

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

• Enquiries and correspondence: retained for up to 2 years after your last interaction with us, unless a sale is completed
• Transaction records: retained for 6 years to comply with UK tax and accounting obligations (as required by HMRC)
• Website analytics data: retained in anonymised or aggregated form and is not linked to identifiable individuals

Our Website may use cookies and similar technologies to improve your browsing experience and to understand how visitors use our site.

Types of cookies we may use

• Strictly necessary cookies: essential for the Website to function properly. These do not require your consent under the Privacy and Electronic Communications Regulations 2003 (PECR).
• Analytics cookies: help us understand how visitors interact with our Website by collecting information anonymously. We will only use these with your consent.

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of this Website. For more information about cookies, visit www.aboutcookies.org.

Under the UK GDPR, you have the following rights in relation to your personal data:

• Right of access: you can request a copy of the personal data we hold about you (known as a Subject Access Request)
• Right to rectification: you can ask us to correct any inaccurate or incomplete personal data
• Right to erasure: you can ask us to delete your personal data in certain circumstances (the “right to be forgotten”)
• Right to restrict processing: you can ask us to limit how we use your data in certain circumstances
• Right to data portability: you can request that we transfer your data to another organisation in a structured, commonly used, machine-readable format
• Right to object: you can object to us processing your data where we rely on legitimate interest as our legal basis
• Right to withdraw consent: where processing is based on your consent, you can withdraw it at any time without affecting the lawfulness of processing carried out before withdrawal

To exercise any of these rights, please contact us at info@agrorig.co.uk. We will respond to your request within one month, as required by law.

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encrypted data transmission via HTTPS (SSL/TLS) across our Website
• Secure hosting infrastructure with industry-standard protections
• Restricted access to personal data on a need-to-know basis
• Regular review of our data processing practices and security measures

While we take all reasonable precautions, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

Our Website and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us immediately at info@agrorig.co.uk and we will take steps to delete it.

Our Website may contain links to third-party websites, including machinery listing platforms and social media sites. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policy of every website you visit.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this page periodically.

If you are unhappy with how we have handled your personal data, we would like the opportunity to resolve your concerns. Please contact us at info@agrorig.co.uk in the first instance.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection:

• Website: ico.org.uk
• Helpline: 0303 123 1113
• Address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

• Email: info@agrorig.co.uk
• Phone: +44 7917 757534
• Address: AGRORIG LTD, C/O Word Consulting Ltd, Innovation Centre Medway, Maidstone Road, Chatham, Kent, ME5 9FD, United Kingdom
• Company No.: 16110491